Last updated: June 10, 2026
Privacy Policy
Overview
NeverMiss is an AI memory layer that helps users identify important messages, follow-ups, deadlines, commitments, reminders, actions and opportunities across connected tools. The product is designed to work with multiple sources. The MVP starts with Gmail. This Privacy Policy explains what data we collect, how we use it and how we protect it.
Information We Collect
When you create an account, NeverMiss may collect your name, email address, phone number if provided, authentication provider and profile picture or avatar if provided by an authentication provider. This information is used solely to create and manage your account.
Connected Services
NeverMiss may process data from third-party services only when you explicitly connect those services. When you connect a service such as Gmail, Google Calendar, Slack, Notion, Microsoft Outlook, Microsoft Teams or other supported tools, NeverMiss accesses only the data necessary to provide the requested features, such as detecting important messages, deadlines, follow-ups and reminders. NeverMiss does not access any connected service without your explicit authorization.
Google User Data
For the Gmail integration, NeverMiss uses read-only access (https://www.googleapis.com/auth/gmail.readonly) to detect important emails and identify follow-ups, deadlines, reminders, commitments and actions. NeverMiss does not send, modify or delete emails. NeverMiss may process Gmail thread metadata, snippets and the limited email content necessary to provide the core product features. This processing may include AI analysis to detect actions, deadlines, follow-ups, commitments, urgency and related reminders. To provide this AI analysis, the strictly necessary email content may be transmitted temporarily to an external AI provider, currently Mistral AI, a European AI provider. NeverMiss may store limited email metadata such as subject, sender, date, thread ID, snippets, analysis results and follow-up data. NeverMiss does not store the full content of analyzed emails. NeverMiss does not store the full content of your emails or full email threads. To explain certain automatic decisions, such as marking an action as completed, NeverMiss may store a short excerpt from the latest relevant message. This excerpt is limited, used only as evidence for the detected action status, and is not used to recreate or store the full email conversation. You can delete, ignore or modify your tasks from the application. NeverMiss does not sell Gmail data. NeverMiss does not use Gmail data for advertising. NeverMiss does not use Gmail data to train public AI models. NeverMiss does not allow human access to user emails except where strictly necessary for security, legal compliance, or support requested by the user. NeverMiss's use and transfer of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.
Connected Tools and Collaborative Tasks
When you connect a tool to NeverMiss, you authorize NeverMiss to access and analyze only the data necessary from that tool in order to provide the service: detecting commitments, reminders, deadlines, follow-ups, tasks, alerts and useful signals. This data may be used for your personal tasks and for collaborative tasks you participate in. In a collaborative task, other collaborators will never see the raw content of your connected tools, such as full emails, messages or conversations. Only task-relevant elements may be shared, such as a summary, action signal or task update. You can remove access to a tool at any time by disconnecting it from Apps or settings.
How We Use Connected Services Data
Data from connected services is used exclusively to provide the core NeverMiss features: detecting important messages, follow-ups, deadlines, reminders and actions. NeverMiss does not use connected services data for any purpose unrelated to the core product. NeverMiss does not use this data for advertising or profiling.
What We Do Not Do With User Data
NeverMiss does not sell personal data. NeverMiss does not sell data from connected services. NeverMiss does not use Gmail data or connected services data for advertising. NeverMiss does not allow human access to user emails or messages except where strictly necessary for security, legal compliance, or support requested by the user. NeverMiss does not use connected services data for any purpose unrelated to the core product.
Data Storage and Security
Authentication data is managed by Supabase. Passwords are never stored in plain text by NeverMiss. Email and password accounts are handled by Supabase Auth. Google passwords are never shared with NeverMiss. We apply reasonable technical and organizational measures to protect your data. NeverMiss does not claim specific security certifications at this stage.
Data Sharing
NeverMiss does not sell your personal data or connected services data. NeverMiss may share limited data with trusted infrastructure and service providers only when necessary to operate the service, provide core product features, ensure security, or comply with legal obligations. For AI-powered analysis, NeverMiss may transmit the strictly necessary email content or connected service content to an external AI provider, currently Mistral AI, in order to detect actions, deadlines, follow-ups, commitments, urgency and related reminders. This data is used only to provide the NeverMiss service and is not used by NeverMiss for advertising or to train public AI models. NeverMiss does not store the full content of analyzed emails in its database.
Service Providers and Subprocessors
NeverMiss uses a limited number of service providers and subprocessors only when necessary to operate the service and provide the requested features. Mistral AI is used as an AI inference provider to analyze only the content necessary to extract tasks, reminders, deadlines and actionable information. NeverMiss API calls to Mistral AI are not authorized to be used to train Mistral models. Mistral Labs models are disabled. Processing is limited to what is necessary to provide NeverMiss features. Supabase is used for authentication, database, storage and backend infrastructure. Google / Gmail APIs are used as connected services only after the user's explicit authorization. Other connected services are used only if the user explicitly connects them.
User Control and Revocation
You can revoke NeverMiss access to any connected service at any time. For Gmail and Google services, you can manage or revoke permissions from your Google Account security settings at myaccount.google.com. For other connected services, access can be revoked from the NeverMiss settings page or directly from the third-party provider.
Account deletion
You can delete your NeverMiss account at any time from the application settings, in the Account / Danger zone section. This action is permanent. When you delete your account, we delete the data associated with your account, including your profile, preferences, Gmail connections, associated access tokens, detected tasks, alerts, scans, and related files such as your avatar. When your account is deleted, the Gmail access granted to NeverMiss is revoked when technically possible. You can also manually revoke access from your Google Account. We may keep a minimal, non-personal audit record of the deletion request to prove that the request was processed. This record does not contain your email address, tokens, email content, or readable personal data. After deletion, you may create a new account using the same email address. This new account will not restore previously deleted data. For deletion requests that cannot be completed from the application, you may also contact us at the address below, and we will act within a reasonable time, subject to legal obligations.
Contact
For privacy questions, data deletion requests or any other privacy concern, contact us at theo.soubrabelay@nevermiss-ai.online.